SHIPPING POLICY

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Thank you for shopping with BLUE SHOES GOODS. We are committed to providing reliable and efficient shipping services to customers worldwide.

Please review our Shipping Policy below for details regarding order processing, shipping times, tracking, and delivery.

1. Order Processing Time

All orders are processed within 1–5 business days after payment confirmation.

Please note:

Orders are not processed on weekends or public holidays.
During peak seasons, promotions, or holidays, processing times may be slightly delayed.
If we experience a high volume of orders, shipping may take longer than expected.

Customers will receive a shipping confirmation email once the order has been dispatched.

2. Shipping Destinations

We currently ship to most countries and regions worldwide.

However, due to shipping carrier limitations or local regulations, some destinations may not be available.

If shipping to your country is unavailable, we will notify you promptly.

3. Estimated Shipping Time

Estimated delivery times vary depending on destination and shipping method.

Standard Shipping

Estimated Delivery: 7–20 Business Days

Express Shipping (If Available)

Estimated Delivery: 5–10 Business Days

Please note that delivery estimates are not guaranteed and may vary due to:

Customs processing
Weather conditions
Local courier delays
High shipping demand periods
International logistics disruptions

4. Shipping Fees

Shipping fees are calculated at checkout based on:

Destination country
Package weight
Shipping method selected

We may occasionally offer free shipping promotions on eligible orders.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking updates may take 2–7 business days to appear after shipment depending on the logistics provider.

If you have not received tracking information, please contact us.

6. Customs, Duties & Taxes

For international orders, customs duties, import taxes, and fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

BLUE SHOES GOODS is not responsible for customs delays or additional import charges imposed by local authorities.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect shipping information is provided, we may not be able to guarantee successful delivery.

Additional shipping fees may apply for address corrections or reshipment.

8. Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate and assist in resolving the issue.

Please note that carrier delays beyond our control may occur.

9. Failed Deliveries & Returned Packages

Packages returned due to:

Incorrect address
Refused delivery
Failed delivery attempts

may incur additional reshipping fees.

Refunds for returned packages may be subject to deductions for shipping costs.

10. Order Changes & Cancellation

If you need to modify or cancel an order, please contact us within 24 hours of placing the order.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

11. Contact Us

If you have any questions regarding shipping, please contact us:

Website: https://www.blueshoesgoods.com/

Email: xingrong276@gmail.com

WhatsApp: +86 15234073217

Business Name: BLUE SHOES GOODS